In 2020, Amazon stopped more than 200 million suspected fake reviews before they were ever seen by a customer.

While we prevent millions of suspicious reviews from ever appearing in our store, these lawsuits target the source.”Īmazon strictly prohibits incentivized or fake reviews and uses a combination of machine learning technology and skilled investigators to detect, prevent, and remove them. That is why we are holding these review fraudsters accountable. “We know how valuable trustworthy reviews are to our customers. “Fake review brokers attempt to profit by deceiving unknowing consumers and creating an unfair competitive advantage that harms our selling partners,” said Dharmesh Mehta, VP of WW Customer Trust & Partner Support, Amazon. This legal action is one part of Amazon’s comprehensive and proactive efforts to ensure a safe and trustworthy shopping experience for its customers and extensive opportunities to create thriving businesses.

The lawsuits aim to shut down two major fake review brokers, AppSally and Rebatest, who helped mislead shoppers by having their members try to post fake reviews in stores such as Amazon, eBay, Walmart, and Etsy. 22, 2022- Amazon (NASDAQ: AMZN) has filed lawsuits against fake review brokers who orchestrate the posting of incentivized and misleading product reviews, in exchange for money or free products. Amazon seeks to shut down sites that threaten the authenticity of customer reviews

Amazon fake reviews